Privacy Policy

Definitions:

“we”, “us”, “our”, “provider” – refers to SAFEAPPROACH, our parent company, partners, directors, officers and affiliates.

“you”, “your”, “customer” – refers to any currently paying customer (either individual or entity).

“visitor”, “USER(S)”, “guest” – refers to an individual or patron that visits a customer’s location and initiates the safe entry protocol via safeapproach.

“location” – refers to the physical address of a customer at which visitors will attend.

These Terms and Conditions (“Terms”) govern your download, access and use of the platform. Please read these Terms carefully as They govern your download, access and use of the platform.

By clicking “ACCEPT” or in any other way downloading, accessing or using the platform, you signify your assent to these Terms. If you do not accept or agree to all these Terms, do not click “ACCEPT” and do not download, access or use the platform.

SAFEAPPROACH offers a saas based platform, which allows our customers to manage their virtual line ups and to receive incoming requests to join a virtual line from visitors and to send communications, notifications, offers and information to visitors through SMS on a mobile device (the “platform”). Our Customers may access the full functionality of the platform via our web based portal and may manage their virtual line up via web or native app available for download in the google play and apple app stores.

License.
Subject to a service agreement being in place, the terms and conditions herein govern your access and use of the service. SAFEAPPROACH grants you a limited, non-exclusive, non-transferable, revocable license to use the platform, including any documentation files accompanying the platform (“Documentation”) and any upgrades, modified versions or updates of the platform which may be provided to you. The use of the platform and its Services is paid for by the customer and provided free of charge to the visitors. Download and access to the native apps available in the google play ans apple app stores is currently provided at no charge to our customers, SAFEAPPROACH reserves the right to charge for the download and access of the Application in the future by providing you with reasonable advance notice.

APPLICATION.
“application” refers to the native app versions of the safeapproach – virtual line manager that is available in the google play and apple app stores. The Application allows you to manage your virtual line ups and to receive/send communications, notifications, offers and information to your users through SMS on a visitor’s mobile device (all of the foregoing, “Content”), visitor’s mobile device (a “Device”). The privacy policies that govern the respective app stores apply in conjunction with SAFEAPPROACH’s PRIVACY policy outlined hereinafter.

Last updated: October 19, 2020

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions
For the purposes of this Privacy Policy:

“Account” means a unique account created for You to access our Service or parts of our Service.

“Company” (referred to as either “the Company”, “We”, “Us”; or “Our” in this Agreement) refers to TMG Inc. dba SAFEAPPROACH, our directors, officers, employees and affiliates.

“Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

“Country” refers to: Canada or the United States.

“Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.

“Personal Data” is any information that relates to an identified or identifiable individual.

“Service” refers to the services provided via our SaaS Platform

“Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

“Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

“Visitor” refers to person(s) using the Service to attend a location at which our Service is available.

“Website” refers to SAFE APPROACH, accessible from https://www.getsafeapproach.com

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
First & Last Name, Email address, Mobile Number, Purpose of Visit, and Store/Location.

Usage Data
Usage Data is both generated and collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the location/store you plan to visit, the Purpose of Your Visit, the time at which you sent your visit request, the time at which you were notified of your turn to enter, the time at which you arrived at your destination, pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies.
A Cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Web Beacons.
Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies here All About Cookies.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: For SafeApproach and our Customers to contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide Visitors with news, special offers and general information about goods, services and events on behalf of our Customers unless the Visitor has opted not to receive such information.

To manage Your requests: To attend to and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to provide, monitor and analyze the use of our Service.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us that play a role in the provision, maintenance, development and analysis of our Service.

With other users: we Do Not share Your personal information with other users, however, non-identifiable data is used and displayed as a part of the provision of our service, ie: “Anticipated Wait Time” which is a function of the wait times Visitors using our Service at a designated Location.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

he Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of Users of the Service or the public

Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security and by using our Service you hereby indemnify the Company from any claims or losses from the use our Service.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes

If you’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. You can view a current version of our Privacy Policy and any changes by viewing the new Privacy Policy on this page.

An up to date copy of Our Privacy Policy is available to you on our website www.GetSafeApproach.com, which displays changes implemented and becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.