Terms of Use

TMG Inc., and/or SAFEAPPROACH (“us”, “our”, “we”) offers a technology solution, which allows businesses to manage their incoming visitor traffic via our Virtual Line Management solution (the “Platform”) which sends communications, notifications, offers and information to users through SMS on a mobile device and provides for the ability of viewing attendance reports and customizing the end user/visitor (the “Customer”) experience. These Terms and Conditions (“Terms”) govern your access and use of the Platform which may include the downloading and use of the Apps found in the Google Play and Apple App Stores (the “Application(s)”).  “You” and/or “Client” and/or “Customer” means any individual or entity that accesses, downloads or uses the Platform. Please read these Terms carefully. These Terms govern your access, download and use of the Platform. You must accept these Terms prior to accessing, downloading or using the Platform. By clicking “ACCEPT” or in any other way accessing, downloading and/or using the Platform, you signify your assent to these Terms. If you do not accept these Terms, do NOT click “ACCEPT” and do NOT use the Platform. If you do not agree to any of these Terms, please do NOT access, download or use the Platform.  WE RESERVE THE RIGHT TO UPDATE, EDIT AND AMMEND THESE TERMS OF USE AT ANYTIME AT OUR SOLE DISCRETION AND WILL POST A COPY AT THIS LINK FOR CONVENIENT ACCESS FOR REVIEW.

License. Subject to the terms and conditions hereof, SAFEAPPROACH grants you a limited, non-exclusive, non-transferable, license to use the Platform, including any documentation files accompanying the Application (“Documentation”) and any upgrades, modified versions or updates of the Platform which may be provided to you. The use of the Platform and Services is a paid service billed annually.  The download of the native applications form the Google Play and Apple Stores that are available for the Platform are currently free of charge.  SAFEAPPROACH may, however, begin charging for the Application and/or the Services and/or Additional Services by providing you with reasonable advance notice.

Application. The Application allows you to manage your virtual line ups and to send communications, notifications, offers and information to your users through SMS on a mobile device application  (all of the foregoing, “Content”) to your mobile device (a “Device”). SAFEAPPROACH makes no warranties regarding the Application or the availability thereof, and SAFEAPPROACH may choose to modify the Application or cease provision thereof at any time, in its sole discretion, in which event any information which you have collected may cease to be available or valid, to help mitigate your risks we have provided the ability to export your information via accessing your account from the Web Portal login page (https://app.safeapproachapp.com/) at anytime at your own convenience and discretion. You understand that SAFEAPPROACH is making the downloading of the Application available to you without charge and, as such, you shall have no claims against SAFEAPPROACH, its operators, parent company and/or affiliates for the temporary or permanent interruption and/or unavailability of any Content.

SAFEAPPROACH Account. To use the Platform, you must have an account which will be created for you by us as part of the License Agreement to use the SAFEAPPROACH Platform.  SAFEAPPROACH reserves the right to refuse to allow a user to open an account for any reason, or to limit the number of accounts a user can establish. Your account username is your identity. You may not select a username that is used by someone else, and your username cannot be indecent, or otherwise offensive, or be used in any way that violates these Terms or applicable law. All information provided in creating an account must be truthful and accurate, and you represent and warrant that you have all rights necessary to provide such information, including any information in respect of the Device. SAFEAPPROACH may, for any reason in its sole discretion, terminate or suspend your account. Grounds for such termination may include (i) extended periods of inactivity, (ii) reasonable belief that the letter or spirit of these Terms have been violated, (iii) reasonable belief that fraudulent or illegal behaviour has occurred, or (iv) reasonable belief that behaviour that is harmful to other users, third parties, or our business interests has occurred.

Security. You represent and warrant that you have full rights to register any Device for which you have submitted registration information to SAFEAPPROACH. You should ensure that your SAFEAPPROACH username and password (or other login information) are secure. Your balance, information, plan limitations and various other features and details assigned to your account are at risk if you let someone use your account inappropriately. SAFEAPPROACH will not ask you to reveal your password. If you forget your password, you can request to have a new password sent to your registered e-mail address. You agree to immediately notify SAFEAPPROACH App of any unauthorized use of your account or password. SAFEAPPROACH App WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGE ARISING FROM UNAUTHORIZED USE OF YOUR ACCOUNT OR PASSWORD, and you agree to indemnify and hold SAFEAPPROACH harmless for any improper or illegal use of your account.

Third Party services. SAFEAPPROACH and/or safeapproachapp.com AND/OR GETSAFEAPPROACH.COM uses a third party to process all payments and SMS services (the “Vendors”).  Vendors and Customer will be bound by the terms of use set forth on Vendors’ website(s).  SAFEAPPROACH is not liable for any transactions between Vendor and Customer. ALL disputes in regards to monies are to be handled by the Vendor.  SAFEAPPROACH is exempt from any money disputes between Vendor and Customer since SAFEAPPROACH.

Promotional Material.  By using SAFEAPPROACH and safeapproachapp.com you consent to communicating with your Customers in a manner that is consistent with these Terms & Conditions and in accordance with any and all laws pertaining to marketing, sales, business practices and spam in your territory.  All Content provided by you to your Customers is at your own risk and responsibility AND SAFEAPPROACH App disclaims all responsibility and liability for Content. Specifically, you acknowledge that SAFEAPPROACH App is not responsible for the accuracy, usefulness, safety or intellectual property rights of or relating to any Content, and SAFEAPPROACH App is in no way responsible to provide any fulfillment of any offering you communicate through use of our product/service. MERCHANTS ARE THE SOLE PARTIES RESPONSIBLE FOR CONTENT AND FOR FULFILLING ANY OFFERS, PROMISES, REWARDS, COUPONS OR POINTS CONVEYED USING THE SAFEAPPROACH App. Further, you understand and acknowledge that you may be exposed to Content that is inaccurate, offensive, indecent, or objectionable, and you hereby agree to waive and do waive, any legal or equitable rights or remedies you have or may have against SAFEAPPROACH App in this respect. You agree to abide by the terms and conditions for use of SAFEAPPROACH App and safeapproachapp.com and you shall fully indemnify SAFEAPPROACH App for your or any violation of any such terms and conditions.

Privacy. SAFEAPPROACH does not share any of your personal information without your consent. SAFEAPPROACH privacy policy sets forth all of SAFEAPPROACH policies regarding the use of your information. Without limiting the foregoing, by using the Services or selecting any Merchant to provide Content to you, you acknowledge and agree that SAFEAPPROACH will provide such Merchant with certain information necessary or helpful for the provision of the Services, including information regarding you, your Device, your request for entry, arrival time and physical presence in any location of the Merchant, as well as with information regarding your purpose of visit and shopping patterns. SAFEAPPROACH may also provide you with the opportunity to receive Content from specified Merchants regardless of your physical location and, if you select such opportunities, you fully consent to the receipt of such promotional and commercial messages. As part of providing the Services, SAFEAPPROACH may at time be required to provide you with service announcements and administrative messages, and you fully consent to the receipt of the foregoing.

Intellectual Property. You have no ownership rights in the PLATFORM. Rather, you have a limited, NON-TRANSFERABLE, REVOCABLE license to use the PLATFORM subject to these Terms. Ownership of the PLATFORM, TECHNOLOGY, Documentation, BENEFITS and all intellectual property rights therein and thereto shall remain at all times with SAFEAPPROACH or its licensors. All rights not expressly granted to you herein are reserved BY AND FOR SAFEAPPROACH  You may not remove any proprietary notice of SAFEAPPROACH or its licensors from the Application, Documentation, or Content or any copy or component thereof. All copyright notices must be retained at all times.

Restrictions. You shall maintain all copyright and other proprietary notices contained in the PLATFORM, including all commercial logos. Except as set forth expressly herein, you shall not, and shall not permit any third party, to (a) reverse engineer or attempt to find the underlying code of, the PLATFORM; (b) circumvent, disable, or otherwise interfere with security-related features of the PLATFORM or any Content; (c) modify the PLATFORM or any Content, or insert any code or product, or in any other way manipulate the PLATFORM or any Content; or (d) modify, frame, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate to any third party or on any third-party web site, or otherwise use the PLATFORM or any Content except as expressly permitted by these Terms. To the extent any of the restrictions set forth in this Section are not enforceable under applicable law, you shall inform us in writing in each instance prior to engaging in the activities set forth above.

Usage Restrictions. In making use of the Application or any Content, you may not, directly or indirectly, (a) violate the legal rights of others, including defaming, abusing, stalking or threatening users or infringe our or any third party’s intellectual property rights, moral rights, or other rights; (b) commit an action that is (or we reasonably believe to be) illegal, fraudulent, or unauthorized, or in furtherance of any illegal, counterfeiting, fraudulent, pirating, unauthorized, or violent activity, or that involves (or we reasonably believe to involve) any stolen, illegal, counterfeit, fraudulent, pirated, or unauthorized material; (c) commit any action that does not comply with all applicable laws, rules, or regulations, including not obtaining all necessary permits, licenses, or registrations or that would cause us to be in violation of any law or regulation, or to infringe any right of any third party; or (d) use or access another user’s account or password without permission or under false pretences.

Indemnification. You shall indemnify SAFEAPPROACH AND IT’S PARENT COMPANY, its affiliates, employees, officers, directors and agents from and against any and all third party allegations (even though such allegations may be false, fraudulent or groundless) asserted in any claim, action, lawsuit, investigation or proceeding, whether actual or alleged, arising out of or related in any way to (i) a breach by you of these Terms; (ii) your use of the Application or website any Content in a manner that may violate any third party intellectual property, moral or contractual rights; or (iii) your use of the Application or any Content in violation of any law, regulation or court order. Your choice of counsel retained for purposes under this section must be reasonably satisfactory to SAFEAPPROACH. You may not settle or compromise claims that impose any obligation on SAFEAPPROACH or that may affect SAFEAPPROACH App’ rights in any way without SAFEAPPROACH’S prior written consent. SAFEAPPROACH may participate in the defence of all claims with counsel of its own choice at its own expense.

No Warranty. THE APPLICATION, DOCUMENTATION AND ALL CONTENT ARE PROVIDED “AS-IS”. SAFEAPPROACH App EXPRESSLY DISCLAIMS ANY WARRANTIES (INCLUDING WITH REGARD TO THE PERFORMANCE OF THE APPLICATION OR THE SUBSTANCE OF THE CONTENTS) AND WITHOUT LIMITATION, EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. ANY RELIANCE ON THE PLATFORM OR THE CONTENT IS AT YOUR OWN RISK, AND SAFEAPPROACH DOES NOT AND SHALL NOT ACCEPT ANY LIABILITY FOR THE APPLICATION OR THE CONTENT, INCLUDING WITHOUT LIMITATION THE UNAVAILABILITY OR MODIFICATION OF ANY PRODUCT, SERVICE, BENEFITS, LOYALTY PLANS, REWARDS, COUPONS, OFFERS OR POINTS, OR THE FAILURE OF ANY MERCHANT TO PROVIDE ANY PROMISED PRODUCTS, SERVICES, BENEFITS, LOYALTY PLANS, REWARDS, COUPONS, OFFERS OR POINTS.

Limitation of Liability. SAFEAPPROACH SHALL NOT HAVE ANY LIABILITY ARISING OUT OF THE LICENSE, SUPPLY OR USE OF THE PLATFORM OR CONTENT, WHETHER BASED UPON WARRANTY, CONTRACT, TORT OR OTHERWISE. IN NO EVENT SHALL SAFEAPPROACH BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE DAMAGES), INCLUDING ARISING OUT OF THE MANUFACTURE, SUPPLY, SALE OR USE OF THE PLATFORM, EVEN IF SAFEAPPROACH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

Termination. SAFEAPPROACH may suspend or terminate your account, these Terms, and your use of the Application or any Content at any time if (i) you violate these Terms, including by using the Application or any Content in violation of any third party right or law, regulation or court order; (ii) SAFEAPPROACH is unable to verify or authenticate any information you provide; (iii) such information becomes inaccurate; or (iv) SAFEAPPROACH decides in its sole discretion to cease offering the Application or any Content. Upon termination, you must immediately cease all use of the Application and Documentation. Sections ‎4 (Security), ‎6 (Privacy), ‎7 (Intellectual Property), ‎8 (Restrictions), ‎9 (Usage Restrictions), ‎10 (Indemnification), ‎11 (No Warranty), ‎12 (Limitation of Liability) and this Section ‎13 shall survive the termination or expiration of this Agreement for any reason.

Miscellaneous. These Terms represent the entire agreement between the parties regarding the subject matter hereof and supersedes any and all other agreements between the parties, whether written or oral, regarding the subject matter hereof, provided that the use of any Content may be subject to additional terms provided by the applicable Merchant. These Terms may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. A waiver of any default hereunder or of any of the terms and conditions of these Terms shall not be deemed to be a continuing waiver or a waiver of any other default or of any other term or condition, but shall apply solely to the instance to which such waiver is directed. SAFEAPPROACH may assign its rights or obligations pursuant to these Terms. Customer agrees not to assign any rights under these Terms; any attempted assignment shall be null and void and shall result in the termination of these Terms. If any part of these Terms shall be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity or enforceability of any other part or provision of these Terms which shall remain in full force and effect. These Terms shall be governed by the laws of the Province of Ontario, and the competent courts in the city of Toronto shall have exclusive jurisdiction to hear any disputes arising hereunder. Merchant Terms and Conditions