Tag Archives: customer service

Social Distancing + Capacity Restrictions = Retail Gridlock

It has been quite a year for the Retail industry, to say the least. National and international brands were brought face to face with the stark reality that change is no longer on the horizon, but is fully here, and requires quick thinking and a solution oriented mindset in order to not just survive but […]


We all experienced it at some point or another this year. The realization, as we pulled up to do a routine deposit or bill payment at our local bank and saw the line up of customers that had arrived ahead of us, that life as we knew it and the simple aspects of our day-to-day […]

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